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Public Consultation on the rules on liability of the producer for damage caused by a defective product

Evaluation of Council Directive 85/374/EEC on the liability for defective products. The aim of this public consultation is to collect stakeholders’ feedback on the application and performance of the Directive on liability for defective products. In particular: whether and to what extent the Directive meets its objectives of guaranteeing at EU level the liability…

AGM Association for Consumer Rights (ACR ) focuses on a National Digitalisation Strategy

The Annual General Meeting of the Association for Consumer Rights held on Saturday 1 April 2017 was an interactive and a keenly debated morning during which the various aspects of Digitalisation, embedded in the European Digital Agenda were presented from a national perspective. The topic , which is high on the Malta Presidency agenda…

European Standards building a #BetterDigitalWorld consumers can trust

  15 March is the World Consumer Rights Day (WCRD). This year’s theme is ‘Building a digital world consumers can trust’. On this occasion, ANEC, CEN-CENELEC and the DIN Consumer Council have collaborated and produced an infographic ‘European Standards building a #BetterDigitalWorld consumers can trust’. #BetterDigitalWorld, #WCRD2017, #standards,#WorldConsumerRightsDay. In addition, this year’s G20 Presidency…

Melita must pay €10,000 fine for ignoring contract termination requests

Customers were forced to turn to MCA to have contracts cancelled Melita must pay a €10,000 fine after it ignored customers’ requests to terminate their phone and internet service contracts, an administrative review tribunal confirmed today. The tribunal was confirming a decision previously reached by the Malta Communications Authority, which found that Melita plc…

Be aware of your rights as passengers

Passenger have rights when using all modes of transport (air, rail, waterborne and road), whether the journey takes place within a single Member State of the European Union, across several of them, or departs from one of them. Passenger rights also provide protection for people with reduced mobility or disabilities, this includes people with…

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