Information and Publications

Unplanned Development on land and sea

ACR is in complete agreement with other NGOs who care for the health of residents, the preservation of the environment and the sustainability of a good quality of life for  Maltese citizens. The constant building activities are not being regulated. The health and quality of life of the residents is being jeopardized.  Different governments…

Hidden Charges on Car Rentals  

There is currently the malpractice from a number of car hire companies in Malta to make unfair profit  for their service through many hidden charges. One of them is fuel which the lessee must buy from the service provider whether the client wants to do so or not as otherwise the car is not given…

Single-use plastics: New measures to reduce marine litter

The European Commission adopted the world’s first comprehensive Plastics Strategy in January 2018. In May 2018 the Commission proposed new laws to tackle the 10 most found plastic waste items on Europe’s beaches as well as fishing gear. Find out more how Europe is tackling the 10 most found plastic waste items on Europe’s beaches promoting sustainable alternatives…

Toxic slime toys to be discussed – (ANEC e-Newsletter ed. 1 – 2019) January 2019

In a joint letter, ANEC and BEUC alerted the European Commission (EC) to excessive quantities of boron in some slime toys, following tests carried out by 8 national consumer organisations. The results showed European consumers are able to buy slime toys that do not comply with EU legislation and can jeopardise consumers’ health. Read more about this and other…

Protecting your Voluntary Organisation from Abuse

The Office of the Commissioner for Voluntary Organisations is holding a number of workshops over the month of October about “Protecting your Voluntary Organisation from Abuse”. Below are some of the presentations given: “Compliance of Voluntary Organisations” by Dr Anthony J. Abela Medici, Commissioner for Voluntary Organisations “Protecting Your Voluntary Organisation from Abuse” by Roderick Agius, Investigations and Monitoring…

ANEC Newsletter – June 2018

ISSUE 5 – June 2018 ANEC Annual Review 2017 – High-level Inter-institutional Dialogue – Meeting with ISO & IEC – 40th ISO/COPOLCO meeting – Tools for smart consumer protection – Don’t play with children’s safety! – Certifying against risk – myth or reality? – Consumer choice and algorithms – Accessibility requirements for ICT products & services – Accessible Tourism – Revised Drinking Water Directive…

Watch the Citizen’s Dialogue with Commissioner Vera Jourova on the New Deal for Consumers

The Citizens’ Dialogue with Commissioner Věra Jourová on the New Deal for Consumers was held in Malta on 14 June 2018. You can watch it here As part of the “New Deal for Consumers”, the Commission organised throughout 2018 a series of ‘consumer dialogues’ in the Member States using a country-by-country approach. The goal of the dialogues is…

ANEC Newsletter – May 2018

ISSUE 4 – May 2018 • What way forward for Market Surveillance? • 30 years of ETSI • Draft AUWP 2019 • Dual quality of products • Requirements for monomers • The rights of guide dog users • ‘Be Safe This Summer’! • New European Standards for fairground and amusement park equipment • European…

Association for Consumer Rights calls for more stringent rules for online car rental sites

Have you ever booked a car online and found out you had to pay more when you got to the rental desk? The Association for Consumer Rights Malta (ACR) wishes to make consumers clearly aware as regards their rights concerning car rental charges. In 2016, this situation was the case of more than 2,000…

Competitiveness Council Conclusions – Ministers discussed a proposal to promote fair practices for businesses operating through online platforms.

Competitiveness & Consumer Affairs Competitiveness Council Conclusions of 28-29/05/2018 The Council agreed on a general approach on a regulation aimed at improving the mutual recognition of goods marketed in another member state. Ministers discussed a proposal to promote fair practices for businesses operating through online platforms. They carried out a “competitiveness check-up” to assess the…

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